Healow CHECK-IN is a contactless solution designed to streamline the patient check-in process, enhancing convenience and efficiency for both patients and healthcare providers.
Key Features:
Appointment Confirmation: Patients receive an automatic text reminder before their appointment. By clicking the secure link provided, they can confirm or cancel the appointment.
Demographic and Insurance Verification: Patients can review and update their personal information, including demographics and insurance details. They have the option to capture and upload images of their insurance cards if changes are needed.
Consent Forms and Questionnaires: The platform allows patients to electronically sign consent forms and complete any necessary pre-visit questionnaires, ensuring all required documentation is in place prior to the appointment.
Payment Processing: Through healow Payment Services, patients can conveniently make copayments and address outstanding balances during the check-in process.
Arrival Notification: Upon arriving at the healthcare facility, patients can tap the "I Have Arrived" button to inform the practice of their presence, facilitating a seamless and efficient check-in experience.
By adopting healow CHECK-IN™, healthcare practices can reduce administrative burdens, minimize waiting room congestion, and enhance overall patient satisfaction.
Please see the attached user guide for more information.